Managing to offer reliable, redundant and affordable infrastructures is not easy when you are a colocation player. With construction costs which have increased by more than 8% in one year in Paris compared to last year for the construction of a 12 MW data center, it is not uncommon to see some customers change 1, 2 or even 3 times of physical host in a year. Why is this booming sector increasingly neglected by some customers? How is it possible to breathe new life into the latter?
Bring transparency
More than 65% of people questioned during a recent European survey on the subject of colocation are categorical: the costs of the main market players are not transparent. Whether it is with additional costs linked to the network or to services that are not requested, the US colocation giants such as Equinix manage to charge numerous fees to their customers without their being able to notice it. Why such practices? The reason is simple. The Datacenter industry is growing on average by 15% per year on a European scale and supply cannot yet keep up with demand. Taking into account the fact that it takes between 3 and 6 months on average for a client to move his infrastructure from one player in the colocation to another, leaders of colocation have all the cards in hand so as not to bill transparently for the services they offer you.
The journey of the "typical customer" at DC2SCALE
DC2SCALE wants to take against the foot of these practices communéments allowed in the sector to offer a simple offer, flexible and predictable. The typical customer journey at DC2SCALE is .... simple! We opted for a website dc2scale.fr as intuitive as possible. By going to the "Our offer" tab, you can preselect the location, the power as well as the number of racks you wish to reserve in our Data Center. Everything is configurable directly online up to the options. Once in our CRM, our teams check if your request is possible and we then send you a formal quote with our General Conditions and that's it!
The quote is most often in a single page and allows the customer to have a clear vision of what he will have and how.